Privacy Policy

Your Privacy Matters

Amana Technologies LLC (operating as AmanaTech) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

• Contact Information: When you fill out our contact form, we collect your name, email address, and message.
• Usage Data: We may collect information about how you use our website, including pages visited and interaction patterns.
• Cookies: Our website may use basic cookies to improve your browsing experience.

How We Use Your Information

• Respond to your inquiries and provide customer support
• Improve our website and services
• Send you occasional updates (only if you opt in)
• Comply with legal obligations

Third-Party Services

Our contact form is powered by Formspree, which may collect your email address. Formspree has its own privacy policy, available at formspree.io/legal/privacy-policy. We do not sell or share your data with any other third parties.

Order Support & Payment-Related Data

If you submit a request through our Order Support page, we may collect purchase-related details such as product name, purchase date, receipt email, and issue description. We use this data only to verify purchases, recover delivery access, and provide post-sale support.

We do not store full payment card numbers. Payment processing is handled by Stripe under Stripe's own security and privacy standards.

Remote Support Sessions

When you book remote tech support, we may access your screen via screen-sharing software. You control what we see and can stop sharing at any time. We do not record sessions unless you explicitly consent. After your session ends, we delete all temporary access.

Cookies & Analytics

We use Vercel Analytics to understand how visitors use our site (pages viewed, performance, and usage trends). This helps us improve content and site speed. We may also use basic functional cookies to support analytics and user experience.

We may also use basic functional cookies to remember your preferences (like accessibility settings). We do not use invasive tracking or sell your data to third parties.

Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information at any time. If we've worked with you in the past and have your information stored, you can request deletion via [email protected]. We'll respond within 7 days.

Data Retention

We keep contact form submissions for 12 months unless you request deletion earlier. Support session notes are kept for 24 months for quality and reference purposes. You can request deletion of your data at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Last Updated: March 16, 2026